Chat on Website

[mwituni]

Hi,

 

Can the chat on the website be turned off by default?

Or at least minimized.

 

It's really a PITA to have to logout and close it every time we open the website.

And when on a mobile (phone etc) its really fiddly and difficult to get rid of.

 

thx

[neojac]

next ti the chat place you type there is a arrow, just click it and your chat will close.

[mwituni]

Thanks ... I do that already.

 

But good luck trying to do that on a smaller screen - like a mobile browser. Go try it a few times.

 

The point is - we have no option.

Those of us who don't use the website chat are getting spammed by it.

Why is it ON by default - what % of your users use it ... I've not seen many.

It's the first website I've seen where chat is open and enabled by default. Normally you have a button to click to open it.

 

At least make it a preference on our account if you don't want it off by default.

 

And everytime we refresh it re-opens. I'm not complaining because I like complaining ... it's a real PITA, and not everyone uses the chat.

 

Thx

[arrestedgames]

yeah - i turn it off when i log in. the three times i tried using it; it was kind of useless - if its not open, the person get no notification.

why not just use slack and have channels for real comms?

[neojac]

Yip we can look at changing it or totally removing it, like you say not many uses it

[bbautista]

I kinda agree Neo.. It does get annoying.. also you get these random chat messages from people who want help.. when they should be posting in the forums

[mwituni]

Thanks for changes.... much better on mobile now