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Martin (Dragonsan)

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Posts posted by Martin (Dragonsan)

  1. Hello, I haven't heard from you for a while.

    My offer is to:

    1. Help you set your server using Teamviewer (preferable) (In most cases issue is related to misconfiguration, and it takes me average 5 minutes to track it down and resolve it based on your feedback) or screen share (this can take longer, as I'll be a viewer only).

    2. Choose one of the installation methods, and let's resolve all the issues you will have. In this case, I'll ask you to contact me in private in some cases where I'll need some of your logs to track down potential issues. This can be done using the forum, or realtime support channel (discord https://discord.gg/z95htJA).

    I'm sorry that you are experiencing such issues, but even this week we have more than 10 new clients, and it works for all of them with some adjustments like incorrect IP address or database password defined in the configuration file.

    Independently on the choice and no matter if we will resolve your issues (and I'm sure we will, as there is no single installation which we couldn't process) I can order a refund for you.

  2. Hello. You can ask here on the forum or on our discord server https://discord.gg/z95htJA.

    With topics related to the purchases, it would be good to contact me in private as I'll need more details.

    In general, if you purchased maintenance from our store, you can assign purchased maintenance to your license in your apanel in the licenses section.

    If you purchased an upgrade from the Asset Store, you should be able to provide your order id or invoice number after you will click Add Licence From Unity Asset Store.

    If I properly found your account it seems that your maintenance is valid for almost 1 year, so you should be able to download Atavism X.

    To troubleshoot it further please contact me in private (preferably on discord, so I could provide you support in realtime.

  3. 8 hours ago, Jaroe said:

    Ok, I uninstalled and reinstalled EVERYTHING. I was able to get Atavism Manager to work with all servers turning green. I even made it to the damned Character selection. I Set my class and named the old guy. Guess what I got. "Could not find Character Template for the Race and Class specified." I stopped Unity and gave it another try. "Cannot connect to the World Server." What the HELL. Atavism manager still says everything is running. How can you charge this much for a product so obviously broken?

    Could not find Character Template occurs where you are using Atavism Core version on the server (by default we are recommending to use demo, which has lots of examples and configurations). Core version was prepared based on the community requests, to allow very clean installation for advanced users. Core version requires two additional steps to runt it.

    1. You need to create an instance with the name of your map.

    2. You need to create character templates to let the server create your character.

    Both can be done in Atavism Editor in Unity,, ans it's described briefly here in the "Hot to start with Atavism" documentation https://wiki.atavismonline.com/project/how-to-start-with-atavism/.

    I can assure you that the product is not broken at all, but there must be an issue in the configuration. As I said. We can organize it, you will pick the method and let's configure it step by step, or much faster way is Teamviewer, where instead of days for message exchanging, you can do the installation, or we can troubleshoot and find the cause of the issue of your current installation as well. When you are starting the installation from scratch, then you are covering the previous issue instead of finding the cause. Choose the installation method of your choice and we will process it with you step by step while answering all your questions.

    6 hours ago, Jaroe said:

    Seriously, this is a pain in my ass. I downloaded and ran Atavism X(10.0.0) Unity with Demo 1/1 (not divided), not the CORE version. My Player Character Setup is Blank, with no option to add anything. Just clicking the button gives me a host of errors, starting with : MySql.Data.MySqlClient.MySqlException: Table 'world_content.factions' doesn't exist
      at MySql.Data.MySqlClient.MySqlStream.ReadPacket () [0x00000] in <filename unknown>:0 
      at MySql.Data.MySqlClient.NativeDriver.GetResult (System.Int32& affectedRow, System.Int64& insertedId) [0x00000] in <filename unknown>:0 
    UnityEngine.Debug:LogError(Object)
    Atavism.DatabasePack:LoadData(String, String) (at Assets/Dragonsan/AtavismEditor/Editor/EditorCore/Libraries/DatabasePack.cs:398)
    Atavism.ServerCharacter:LoadFactionOptions() (at Assets/Dragonsan/AtavismEditor/Editor/Plugins/ServerCharacter.cs:175)
    Atavism.ServerCharacter:DrawEditor(Rect, Boolean) (at Assets/Dragonsan/AtavismEditor/Editor/Plugins/ServerCharacter.cs:795)
    Atavism.AtavismDatabaseFunction:Draw(Rect) (at Assets/Dragonsan/AtavismEditor/Editor/AtavismDatabaseFunction.cs:223)
    Atavism.AtavismUnity:OnGUI() (at Assets/Dragonsan/AtavismEditor/Editor/EditorCore/AtavismUnity.cs:361)
    UnityEngine.GUIUtility:ProcessEvent(Int32, IntPtr)

    The same goes for Quests and Skills.

    If it's not one thing with this worthless product, it's another. 

    Based on this additional information it seems, that you have some other MySQL/MariaDB installation within your system or you didn't provide database credentials in the Atavism Editor -> Database settings. In both cases, options must be empty, as you cannot access the database.

    When you are providing an atavism server zip file in the Atavism Windows Manager, you have two fields in it (DB Username and DB Password). By default, Atavism Manager comes with a binary version of MariaDB, but if you have your database installed within your system, and it's running on the default 3306 port, then you won't be able to start our database, and you have to change these credentials to your database installation.

    We need to start from the beginning, because instead of resolving the issue, you are switching platform, and other issues occurs on your end, so I highly recommend you to use our remote hands (Teamviewer) session, where during it, we will together troubleshoot your issues, and I'll show you how to fix them (I can say that all of them are in most cases related to the misconfiguration). After such a session, I'm sure that you say, "it's not possible that it was such a small, simple thing".

    I have to say that we have over 5000 clients, and at least hundreds are using both VM and Atavism Manager without issues. 

    The last error you posted indicates that Atavism Editor cannot access the database, and to troubleshoot it, you can:
    1. Check if credentials are configured properly.
    2. Check if the databases (admin, atavism, master, world_content) exist.
    3. Repeat installation procedure and verify that it was correctly completed.
    I would do these steps and more during such support remote session. If you don't want to make a Teamviewer session, then we can do a standard screen share, where you will do all the tasks, and I'll just guide you. It will take a bit longer, but it's still possible.
    Using Teamviewer I can show you step by step installation for both methods VM and Atavism Manager and I'm pretty sure that it will work within minutes.

  4. 1 hour ago, Jaroe said:

    Are you referring to the VBox.log file? And how should I send it to you?

     

    No, i was referring to the Atavism Server logs. On the Virtual Machine they should be in the /root/atavism_server/logs directory, you can download them using winscp, pack them using zip, 7z, rar, or any other packer and send it to me using direct message on the forum, or to support@atavismonline.com.

  5. 47 minutes ago, Jaroe said:

    I have tested everything with my Firewall disabled. My master Server Rdp Port is set to 9010. The Master Server Tcp Port is set to 9005. My Default Master Sever is set to 192.168.1.102 and I am able to successfully ping it from a command prompt from any PC on my network. 

     

    Also, I use the Virtual Box because I have never been able to get Atavism Manager to connect. No matter what I try, I can not get the World Server Button to go green. The Install Button stays grayed out when I add the atavism_server_10.0.0.zip file.

    Controls in the Atavism Editor are only for the Virtual Machines. Atavism Windows Manager has it's own controls inside the app.

    Can we schedule remote hands session for tomorrow? We should be able to track down the issue and fix it within 15-30 minutes depending on the complexity. I'll be available again in around 7 hours. You will be able to see whole troubleshooting process.

  6. 13 hours ago, Jaroe said:

    I first purchased this product about a year ago. And after following the directions to a tee (using the AtavismUbuntu Virtual Machine) and searching through the forums for answers--that  I feel should be covered by the original instructions--I was able to get a project started and was able to create a character and enter the game. Since upgrading to Atavism X, I have been able to get into the actual game a grand total of three time. (I mention this to point out that by some miracle, I am able to get in.) Upon installing the UMA integration into Unity, I have gone back and forth between "Cannot connect to Authentication Server and Cannot connect to Master Server." I have uninstalled EVRYTHING along the way, entering everything the exact same way I did when I first got this software to work. I have re-read the instructions, followed the videos and searched the forums for people having similar issues. 

    This is a lot of money to throw away in a product that, I feel, should be much easier to setup and troubleshoot. 

    I am tired of searching forums to find simple answers when I know that this used to work. I used to have UMA working just fine. 

    I've got days ticking away on my license and I just want my money back.

    Sorry if this doesn't belong in the forums, but I didn't see any other place to air my grievances with this product. 

     

    This is my latest error:

     

    Exception connecting to rdp master server: System.TimeoutException: The operation has timed out.
      at Atavism.RdpClient.Connect (System.Net.IPEndPoint remoteEP, System.Int32 millisecondsTimeout) [0x00039] in <fc56ccf0eb7444e9b349fa107101ed04>:0 
      at Atavism.RdpMessageHandler..ctor (System.Net.IPEndPoint remote, System.Int32 millisecondsTimeout) [0x00082] in <fc56ccf0eb7444e9b349fa107101ed04>:0 
      at Atavism.RdpMasterMessageHandler..ctor (System.Net.IPEndPoint remote, System.Collections.Generic.Dictionary`2[TKey,TValue] worldServerMap) [0x00000] in <fc56ccf0eb7444e9b349fa107101ed04>:0 
      at Atavism.AtavismNetworkHelper.RdpMasterConnect (System.String hostname, System.Int32 port) [0x00016] in <fc56ccf0eb7444e9b349fa107101ed04>:0 
    UnityEngine.Debug:LogError(Object)
    Atavism.AtavismLogger:LogError(Object)
    Atavism.AtavismNetworkHelper:RdpMasterConnect(String, Int32)
    Atavism.AtavismNetworkHelper:ResolveWorld(LoginSettings)
    Atavism.AtavismLoginHelper:ResolveWorld()
    Atavism.AtavismLoginHelper:LoginMaster(String, Int32&)
    Atavism.<MasterLoginAsync>d__80:MoveNext()
    UnityEngine.MonoBehaviour:StartCoroutine(IEnumerator)
    Atavism.AtavismClient:Login(String, String, Dictionary`2)
    Atavism.LoginControll

    Hello Jaroe. 

    This is totally fine, we will move this topic to the support section after we will find and resolve the issue.

    Your error log indicates like your master server is not running at all, or it's behind a firewall, by default port 9010. The port can be set in the auth.properties configuration file on the server, and it should be set accordingly on the client site in the Login scene -> AtavismCore.

    Can you provide me your log files from the server? The most important are authentication.log from the atavism_server/logs/master directory, and this should indicate what is wrong with it, and the second can be related to the login process login_manager.log from atavism_server/logs/world directory.

    You can send them in private as they contain sensitive information.

    We can also schedule remote hands support (Teamviewer) for you, so we could resolve this issue directly with you in realtime.

    You can contact with me here on if you prefer realtime contact you can use our discord server https://discord.gg/z95htJA

  7. 20 hours ago, Chuck Martinez said:

    IS THERE GONNA BE A BLACK FRIDAY SALE???

     

    IF I BUY ATAVISM, CAN I GET HELP TO CONFIGURE THE SERVER, SO I JUST ADD, THE SERVER NAME AND USER NAME into my unity engine??

    I know is asking a lot, xD but I saw dragonsan saying once that he could configure the server for us if we buy the product

     

    I'm using Unity 2017.x.x.

    About the sale, all I can say is to follow our website and social media, to be always updated about promotions.

    Yes, we are providing such server configuration help. It's always a good way to try to configure it on your own, as you will get some experience how to do it in the future if necessary, but we are providing help not only in the process but after it as well.

    The easiest installation method is using Atavism Windows Manager https://wiki.atavismonline.com/project/atavism-windows-manager/ or if you prefer a typical cloud solution we can recommend North Networking hosting solution https://northnetworking.com/vps/.

    The newest Atavism X requires Unity 2018.3, as it is using nested prefabs, but also because 2017.4 is the last supported and updated Unity version, but only until around April 2020 when Unity will stop updating it. We are recommending to use Unity 2018.4 as it's the latest LTS version.

  8. 9 hours ago, Teager said:

    I've just rediscovered atavism today after looking at it and discarding it years ago due to apparent inactivity from the devs. I must say, I'm thrilled to see that it's in active development again, and better still that it's coming to unreal!

    I've been tracking progress of mmo and single player rpg solutions for unreal, and haven't been completely satisfied with any that I've found. Some have solid networking solutions but not much of a game package to build on or instructional help for less experienced devs. Others have more extensive sample packages and tutorial content, but lack major multiplayer features (or multiplayer at all). Atavism comes the closest, out of what I've seen, to providing a complete mmo solution for small team indy devs.

    I'm very encouraged by what you guys have achieved in the last year in terms of frequency of updates, new features, and tutorial content. If you can achieve the same feature list and a similar quality of documentation on the Unreal platform, you can consider me sold 🤩

    Can't wait to see what you create!

    I'm glad that you like how we improved Atavism.

    We are also very excited about this new Atavism for the Unreal project.

  9. We are pleased to inform you that we will make Atavism for Unreal. Very roughly it should take around 9 months. We will keep you updated about the progress. We also want to prepare a separate forum section to split Unity/Unreal versions and discord server to handle discussion related to Atavism for Unreal and not disturb our Unity Community.

  10. Thank you for your feedback. You recorded a nice video.

    Few elements I noticed:

    1. Quest at first wasn't completed, because you didn't have enough space in the backpack. The message was presented on the screen.

    2. When you tried to use ability you had information that you don't have required weapon. On the ability itself in the tooltip, there is information about the required weapon. During character creation you created warrior, so you should use greatsword weapon.

    3. Lava map is mostly 1:1 from the Lava environment from Nature Manufacture, but we should definitely "close" it

    4. We should definitely block spirit mode or add an NPC or region where you would be able to revive.

    5. There is a list of commands available for you: https://wiki.atavismonline.com/project/playing-your-game/
    The command which you were looking for was /stuck.

    Crashed can be related to the hardware like GPU, drivers or memory usage, but I doubt they are related to the Atavism itself.

  11. 2 hours ago, BJPickles said:

    To follow this up, the lack of support for unreal has been the reason we haven't bought Atavism.

    As mentioned earlier, it's simply the scale factor, and the tried and tested (AAA) resources we have at our disposal in UE4 that makes it the go-to engine. It's certainly not perfect, but it's ahead of the curve. It feels like a AAA quality product.

    Unity, on the other hand, feels rather more ... Indie. That's not to diss Unity, but it's apparent they're playing catch-up.

    Sea of Thieves is a perfect example of simplicity in UE4, with the ability to build upon it. In terms of the effort in the physics - it's huge, but that's UE4 handling that internally, and that's about it! Plain GUIs for text etc. Animation heavy (again UE4).

    It's a wonderful opportunity to bring Atavism X - with the full scalability - into an engine that can handle that scaling.

     

    The only advice I have to give regarding Atavism as it stands - is that things like character animation that aren't finished (or in a basic form) look unprofessional, and diminish the overall quality of the product.

    Watching the videos, I could see that it is mostly to do with Unity, but it didn't look smooth, thus the reason we haven't bought Atavism. Having to fix jagged and janky character animations / walking is just another job and Unity isn't very kind in this regard.

    Obviously there's no physics, so that would have be added into the client but we all know that's far more achievable with UE4.

    Easily fixable in UE4, but a headache in Unity.

     

    Very much looking forward to this!

    Especially premium accounts, and high ranking players!!

    Thank you for your feedback.

    Yes, we want to prepare more complete animation controller, but we don't have our own animations, so we cannot redistribute them. But you can see them in action in the demo, which as any element can be improved. Anyway, we are working on that part, to forge new cooperations, fill that gap, and make Atavism even more complete.

    Server-side physics is on our list for 2020, but we will see what will be on the roadmap presented in February 2020.

    We already started working on the next release, which is planned for November, so stay tuned :)

  12. Atavism supports two systems, traditional models which you mentioned and UMA.

    For traditional models you can define elements, but there is no definition for base element, like you mentioned you have a body, and Atavism will equip some breastplate on top fot the default model, but if you will equip some leather chest it will remove the breastplate and equip the new item on top of the default body.

    It's also important to have these elements in the same prefab/model to animate them properly.

  13. Yes, that's correct.

    With the incoming update, there will be some changes in licensing, you can check it here 

    Basically, 100 CCU will get an upgrade to 1000 CCU (no matter if you will purchase it now or later).
    You will be able to run an unlimited number of servers and environments.
    There will be one maintenance plan, independent on the license type or number of CCU.
    There will be one permanent standard license 1000 CCU and if you will want to add more CCU, you will just stack them on top, and your CCU will be summed up.
    There won't be back cover for maintenance, and there will be only 6 and 12 months plans, to simplify the process.

  14. On 9/15/2019 at 2:28 AM, supremacy said:

    will you guys have a version for unity 2019.2 shortly? or  does it work with the latest version? I know this isn't a pre-sale thread but since I am here.

    Atavism 2019.1.2 works with Unity 2019.2 with one exception related to the .NET 4.x, there is a bug in Unity for which we will present workaround with the incoming Atavism release where once for three entries in runtime Unity will freeze. This issue is not related to the Unity 2019.2 but to the .NET 4.x, and while Unity 2019.2 has only .NET 4.x then you have a choice to use this version with the knowledge that you may experience such unity freezes or use older Unity version.

  15. It should work properly if you will follow the documentation https://wiki.atavismonline.com/project/atavism-client-unity-installation/. This Atavism version was actually built in Unity 2018.2.0f2.

    I would use Unity 2018.4 as it's LTS version with long support. 2018.2 won't be probably supported anymore, as it has 1 year of support as I remember correctly.

    If you will have any issues just let me know, and we will try to resolve them.

  16. Can you tell me which Atavism version you tried with Unity 2018.2.x?

    There are detailed tutorials on how to install different Atavism versions with Unity https://wiki.atavismonline.com/project/atavism-client-unity-installation/

    Detailed information which Unity version is supported for which Atavism is on the main forum page

    image.png

    In the FAQ on website https://www.atavismonline.com/store/f-a-q

    and in the installation section on the wiki for all installation methods
    Custom Linux: https://wiki.atavismonline.com/project/installation/
    Virtual Machine: https://wiki.atavismonline.com/project/atavism-virtual-machine/
    Atavism Windows Manager: https://wiki.atavismonline.com/project/atavism-windows-manager/

     

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